rr-resources2

Privacy Policy

Questions?

Revised: 05/2023

FACTS WHAT DOES RED RIVER FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and checking account information
  • credit card or other debt and overdraft history
  • credit history and payment history
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Red River Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Red River Federal Credit Union share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes — to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes — information about your transactions and experiences No We don't share
For our affiliates’ everyday business purposes — information about your creditworthiness No We don't share
For our affiliates to market to you No We don't share
For nonaffiliates to market to you No We don't share
Questions Call 1-866-345-7965 or go to www.redriverfcu.com.
What we do
How does Red River Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Red River Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • open an account or apply for financing
  • provide account information or show us your driver's license
  • make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Red River Federal Credit Union has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Red River Federal Credit Union does not share with our nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include Insurance companies.
Other Important Information
Red River FCU Mobile app and Home Banking collect user ID, device ID, and email address for account purposes only. To request user ID, device ID, and email address to be removed from the Red River FCU Mobile app and Home Banking visit: https://www.redriverfcu.com/about-us/contact-us to request account data to be removed. Please note that you will lose access to Home and Mobile banking once this data is removed.